The earlier the better! In general, a good time frame is at least 5 months in advance. The design and printing process can take anywhere from 3-8 weeks. We recommend reserving your place on our production schedule as soon as you know your wedding date and venue. Orders are scheduled based on client's needs and our calendar availability but please note that the starting date is typically 3 weeks from the date we get the contract and the payment from you.
We just need a signed contract and 50% deposit to hold your place on the production calendar.
It usually takes from 3 to 5 weeks to close a set, but timing mainly depends on the number of pieces your order is composed by and possible additional changes required to fix the design.
Three rough proposals + three revisions on the refined version are included in our pricing. Additional proofs can be added if needed for an additional cost.
Shhh My Darling will provide you a timeline once your order is submitted and all the content for the invitations are received.
Please send us an email right away regarding your order. Additional orders will incur additional setup costs and shipping if the invitations from the initial order have already been printed and/or shipped.
Unfortunately, we cannot reduce the quantity of the invitations once ordered. Please make sure that you order the right amount of invitations before you submit the payment for them.
Shipping will be charged to you once the items are ready to ship. Both national and international orders will be shipped through SDA couriers. SDA deliver in 3-5 business days and is quite economical if compared with other couriers. UPS expedited service is available on request and will deliver in 2-3 days, but of course fees are more expensive. Please let us know if you need express shipping. Shhh My Darling is not liable for lost, damaged or delayed shipments.
Due to the handmade nature of our invitation suites, they are non-refundable and not eligible for exchange or return. For handmade paper invitations, handmade paper may vary in various elements upon manufacturer's discretion and is considered part of the paper's character. If there is an error with the text of the wording that was approved by the client, the costs of reprinting will be covered by the client. Once the order is submitted and the content of the invitations are received, we cannot cancel your order, as we will have begun work on your invitations. However if the order is submitted and nothing has been done with your invitations, we can issue a refund minus a restocking fee due to processing fees.
Shhh My Darling retain rights to the designs that they create. If you would like to get exclusive rights to the designs, please inform us and we will provide you with an appropriate quote.